Discover Our Terms of Service
BrightDoor Digital's Commitment to You
Explore the guidelines and agreements that ensure a seamless experience with BrightDoor Digital’s services.
Understanding Our Terms of Service
Service Engagement Agreement
Scope of Services
Payment Terms
Refund Policy
Intellectual Property Rights
Our Digital Services
Website Design
Crafting visually stunning and user-friendly websites tailored to your brand’s unique identity.
Web Development
Building robust, scalable websites with cutting-edge technology to enhance your digital presence.
Digital Marketing Solutions
Strategizing and executing marketing campaigns to boost your online visibility and engagement.
Project Scope Details
Understanding Our Project Scope
At BrightDoor Digital, each project is meticulously defined by a mutually agreed-upon scope. This scope outlines all the tasks and deliverables that will be provided. Should you require any additional work outside of this agreed scope, we will discuss the implications on the timeline and any potential additional costs. Our goal is to ensure that all parties have a clear understanding of the project expectations and any changes are managed efficiently to maintain the quality and timeliness of our services.
Handling Additional Requests
We believe in transparency and communication. Any requests for additional work will be evaluated promptly to determine how they fit within the existing project framework. We strive to accommodate your needs while ensuring that the integrity of the original project scope is maintained.
Payment Terms Overview
Understanding Our Payment Process
Refund Policy Clarification
Understanding Our Refund Policy
Due to the nature of our digital services, refunds are not guaranteed once work has commenced. However, we understand that circumstances can change, and we are committed to reviewing any refund requests on a case-by-case basis. Our primary aim is to ensure client satisfaction, and we will consider each request carefully to determine the best course of action. We encourage open communication to resolve any issues that may arise during the project.
Client Responsibilities
Providing Accurate Information and Feedback
Clients are expected to furnish precise and timely information to ensure the smooth progression of projects. Prompt feedback is crucial for maintaining project timelines and achieving desired outcomes. Clients must also verify they possess the rights to any content they supply. Delays in providing necessary materials or feedback may result in adjustments to the project schedule.
Intellectual Property Rights
Rights Upon Full Payment
Upon the completion of payment, clients are granted full rights to the final deliverables as specified in the project agreement. BrightDoor Digital retains the right to showcase completed projects in our portfolio and marketing materials unless otherwise agreed upon. This dual approach ensures clients have ownership while allowing us to demonstrate our expertise and capabilities.
Limitation of Liability
Liability for Service Use
BrightDoor Digital is not responsible for any damages that may occur from the use or inability to use our website or services. This includes, but is not limited to, data loss or business interruptions. Clients are encouraged to take necessary precautions to safeguard their data and operations when utilizing our services.
Our commitment is to provide exceptional digital services, yet we cannot be held liable for unforeseen issues that may arise during or after the use of our services. Clients should ensure they have adequate measures in place to mitigate potential risks associated with digital service usage.
Terms and Conditions Updates
We reserve the right to modify these terms at any time. It is your responsibility to review them periodically for any changes. By continuing to use our website or services after any modifications, you agree to be bound by the updated terms.
We encourage you to stay informed about any updates to ensure you understand the terms under which you engage our services. Your ongoing use of our digital solutions signifies your acceptance of these changes, ensuring a smooth and transparent relationship.